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Tag: communication

This website was archived on July 20, 2019. It is frozen in time on that date.
Exolymph creator Sonya Mann's active website is Sonya, Supposedly.

Up and Down the Levels

I have a messy hypothesis to unwind.

There are several different levels on which The Discourse™ takes place. Communication has multiple functions for humans, the dominant two being establishing social relationships and relaying information. Often a communicative act serves both purposes at once.

I don’t know who coined this term, but “stroking” is a good mnemonic for the base level of communication. Apes pick nits out of each other’s fur; humans ask, “How are you?” despite indifference to the answer. These are ritualistic gestures that ease everyday social interaction and establish bonds of civility.

The next level up is factional or tribal. We align with particular cultural entities, often based on family background or the local consensus, and signal this loudly. Sharing political memes on Facebook falls into this category. In fact, it’s the secret behind the “fake news” phenomenon. Partisan clickbait peddlers have a ready audience because many people are concerned with tribal signaling rather than evaluating facts.

Then we get to the object level. Here people are concerned with evaluating facts, and assessing the relationship that abstract ideas have to reality. If you read this newsletter you probably spend much of your time in this realm.

Above the object level is the meta level, and perhaps this is less of an entirely separate layer of discourse and more of a self-aware version of the object level. I don’t think anyone can stay in meta territory all the time, but I might be universalizing my own failings.

Examples of The Discourse™ at each level:

  • stroking level — “good morning”
  • tribal level — “the outgroup is bad”
  • object level — “I disagree with the outgroup’s policies”
  • meta level — “the most effective way to go about disagreeing with the outgroup’s policies is XYZ”

People are able to be nice to each other at the stroking level and the meta level. The object level is kind of a tossup, and the tribal level is usually toxic. Often these two middle levels bleed together, or oppose each. People engaging at the object level tend to be rebuffed by people engaging at the tribal level, and everyone ends up frustrated.

Like I said, this is a messy idea, and I haven’t figured out how to articular it properly. Also, I’m not sure 1) if there is any solution, or if a solution is even needed, or 2) how the internet messes with this beyond context collapse. If you have thoughts on this, I’m very curious to hear them.

(Much of this dispatch is a rephrasing and reframing of David Chapman’s stages idea. His version is more deeply considered.)


Reader Greg Juhn responded:

Quick comment — “signaling” one’s affiliation to a tribe sounds kind of benign, like birds chirping to each other or staking out territory, whereas most fake news has an aggressive “lock her up” or “burn him at the stake” vibe that indicates tribes have entered an attack [or] combat phase. Fake news is essentially a rallying cry. [¶]

Tribe members can huddle and pat each other on the back (a benign echo chamber) or they can turn with bared teeth and actively attack the other group. I don’t know when a conversation on social media moves from the benign phase to the attack phase, but it seems like that is what happens. Something triggers benign commentary to become meme warfare which leads to physical warfare.

John Ohno, AKA @enkiv2, also shared a mind-expanding comment.

Misbehaving Keyboards

“the commands you type into a computer are a kind of speech that doesn’t so much communicate as make things happen” — Julian Dibbell

A linguist would quibble that words are events all on their own, but I think Dibbell is making a useful distinction. Talk and text are meant to convey information; code and clicks are meant to produce outcomes based on certain rules. Because of this, using a computer grants personal agency in a very immediate way. You have the ability to provoke particular effects. Barring a malfunction, the results are predictable and usually instantaneous.

However, malfunctions refuse to be barred for long. The user’s power is withdrawn when an error occurs. Unless you deeply understand the technical problem, it appears that the machine has changed its mind for no reason. Interacting with a computer is a microcosm of navigating the world — mostly your actions proceed as planned, but occasionally something breaks for no discernible reason. In these moments you realize how little you can actually control.

Of course, the linguist is ultimately correct. It’s impossible to disentangle word and deed, especially when it comes to computers. We inhabit a strange reality where ideas are true and false at the same time — it’s a struggle to grok such contradictions.

Progress Is Unpredictable & Therefore Frightening

I write this newsletter because I’m scared. I’m terrified. The nature of the future is to be uncertain, and I know that I can’t change that. All I can do is prepare myself. All I can do is get better at coping with surprise. I want to be able to tackle a world based on different underlying assumptions. Maybe I won’t figure out how to do it.

I was born in the mid-1990s. When I came of age, computers were already ubiquitous and the internet was well-populated and lively. My first experience with online discourse came from the forums on Neopets. I’ve been addicted ever since. There is something incredibly intoxicating about the power to command and give attention based solely on ideas.

I didn’t witness or participate in the sea change from a world of paper to a digital universe. Sure, I lived an analogue life until about eleven, but omnipresent connection has always been available during my conscious personhood, and it started to scale up with the spread of smartphones in 2008. A world of stories and data in which you can immerse yourself whenever you wish — that seems natural to me.

What will be the next paradigm shift? The next communication medium that devastates incumbents, or the next layer of infrastructure that obviates the current stack? Virtual reality? Artificial intelligence? Wearable computers? A combination of all three? Or something that hasn’t occurred to me, something the mainstream tech companies aren’t working on?

My explicit intention with Exolymph is to explore possibilities — to evaluate trends and propose twists and turns in the human condition. I do this for selfish reasons. Sure, it’s entertaining, but as a person with last-century skills (writing), I’m desperate to anchor myself in the future. I’m hoping to build an advantage today that I can leverage tomorrow.

If We Ever Did

“In societies like ours many types of groups form around technologies […] We no longer live in a world of unmediated human relations, if we ever did.” — Andrew Feenberg

I’m obsessed with our continual attempts to expand our physical selves. The experience of being human has always been distributed — individuals are nodes in overlapping networks — and humanness flows between loci through channels outside of ourselves.

Computers serve as vessels for identity expression. Their infrastructure connects the nodes. Of course, conspicuous consumption and performative personal broadcasting are not new — we’ve used objects to communicate our cultural values forever, and our possessions can be said to embody our priorities.

At times we treat technology like a religious fetish. Maybe we’re just drawn to our own nature(s). Every human creation is a self-portrait.

Illustration by Maria De La Guardia.

Illustration by Maria De La Guardia.

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